The aim of Longfield Academy’s complaints procedure is to ensure that complaints relating to the Academy are handled in a timely and professional manner.
Longfield Academy always try to work alongside parents, carers and other relevant parties to ensure that all stakeholders are fully satisfied with the policy, practice and service that the academy provides for our young people. We appreciate that occasionally there may be specific aspects that you may wish to discuss further or that you are dissatisfied with. In order to work collaboratively with you, we ask that you contact the academy in the first instance to discuss your concerns. We will endeavour to provide an initial response within 2 working days. Please direct your question or concern in the following order:
2.Head of College:
ANDERSON COLLEGE – Maria Papachristodoulou
MATISSE COLLEGE – Ian Hinks
GALILEO COLLEGE – Jamie Lever
3.PRINCIPAL – Alex O’Donnell
If a parent/carer wishes to make a formal complaint they should submit this in writing to:
The Clerk to the Governors
Leigh Academies Trust
Green Street Green Road
More detailed information relating to the complaints procedure can be found in the policies section of this website.
Students respond well to skilful questioning. As a result, they think deeply and use skills such as inference and empathy to move their learning on. Very effective learning was observed in a science lesson in Year 7 where skilful questioning led to students challenging their own thoughts and considering the views of others.
Students receive excellent information, advice and guidance, including careers advice. All students leaving the academy go on to further or higher education, employment or training.
Students in the sixth form feel valued and supported. During their time in the sixth form, they take on many different responsibilities around the academy, including supporting and mentoring younger pupils.